Thank you for choosing Fabritual for your fabric needs. We strive to provide you with the highest quality products and exceptional customer service. In order to maintain the integrity of our business and ensure a fair and consistent shopping experience for all our customers, we have implemented the following No Return Policy:
1. All sales are final: Once a purchase is made, it cannot be returned or exchanged. We do not accept returns for any reason, including but not limited to changes in personal preference, color variations, or incorrect selection of fabric.
2. Quality assurance: We take utmost care to ensure that our fabrics are accurately described and represented on our website. However, due to variations in screen resolutions and lighting conditions, there may be slight differences in color perception. We encourage you to request fabric samples before making a purchase to ensure satisfaction.
3. Damaged or defective items: While we strive to deliver products in perfect condition, in the rare event that you receive a damaged or defective item, please contact our customer support team within 48 hours of receiving your order. We will evaluate each case individually and take appropriate action, which may include providing a replacement or issuing a store credit.
4. Order cancellations: Once an order has been placed and payment has been processed, it cannot be canceled or modified. Please review your order carefully before confirming the purchase.
5. Clearance and discounted items: All clearance and discounted items are sold "as is" and are not eligible for return or exchange. These items may have minor imperfections or variations, which are clearly mentioned in the product descriptions.
We kindly request that you carefully review all product details, specifications, and images before making a purchase. If you have any questions or concerns, our dedicated customer support team is available to assist you.
By proceeding with your purchase on the Fabritual website, you acknowledge and agree to abide by our No Return Policy. We appreciate your understanding and cooperation.
Please note that this policy is subject to change without prior notice. It is your responsibility to review the policy periodically.
Last updated: [19-5-2023]